Terms & Conditions of Hire
The Customer
The Customer is the person making the wedding vehicle hire booking and who is solely responsible for said booking.
The Booking Price
The Booking Price is the price quoted once a route and all requirements have been established between Dub Tails and the Customer. Our price will always be quoted as an all inclusive price and is the price you will pay, therefore no VAT or hidden charges will be added at a later date.
Maintenance
Whilst every effort is afforded to maintain the serviceability of the Campervan, due to their age responsibility cannot be accepted for mechanical, electrical or material breakdown whatsoever. In this unlikely event, every effort will be made for the immediate repair to the VW Camper so that the journey can continue, or the Customer(s) will be transferred to another vehicle(s) so that the journey can continue. Any reasonable extra cost incurred will be paid by Dub Tails or a refund given.
In the event of a breakdown or accident to the Campervan prior to the date of the booking, every effort will be made to supply an alternative vehicle(s) at Dub Tails discretion. If this is not acceptable to the Customer a refund will be made.
In the event of breakdown or accident, no responsibility will be accepted for missed connections and/or functions howsoever caused.
Responsibility
Dub Tails cannot accept responsibility for adverse weather conditions, or acts by other persons or organisations which may impact adversely on the hire period.
Booking & Transport Refusal
Dub Tails reserve the right to refuse a booking. Dub Tails also reserve the right to refuse entry to the Campervan or to any person(s) they deem unfit for whatsoever reason, and can refuse to continue the journey if any person(s) behave in a manner which may be detrimental to any other person or the vehicle(s) and its contents. In this event, no refund will be given.
Damage by Customers
Customers must note that they are liable for any damage caused inside and outside the Campervan(s) by either themselves or any other member of their party. The Customer will agree to be liable for the total retail cost of the repair and Dub Tails will determine the location of the repair. Dub Tails will also impose a £100.00 valeting charge if the vehicle(s) are misused through food, drink or illness.
Loss of Belongings
Dub Tails will not accept any liability for any belongings lost by the Customer or any of their party whilst using its services.
Photographs
Dub Tails will take photographs at your event, and we may use them on our web site or for other promotional material. If you do not wish your photos to be used, please advise us at the time of booking.
No Smoking Policy
We operate a strict no smoking policy in all of our wedding vehicles.
General
Bookings are accepted only on the understanding that the client understands and accepts the above terms and conditions as set out by Dub Tails, and the payment of the deposit signifies such acceptance.
By making a booking, the Customer has entered into a binding contract with Dub Tails.
Dub Tails reserves the right, at its sole discretion, to change, modify, add or remove any portion of these terms in whole or in part, at any time. Changes to the terms will be effective when notice of such changes is posted.
please call
07500 750611
or email weddings@dubtails.com
